一、打公用电话: 1. I'm calling from a public phone, so I'll call her again. 2. I'm not at home now, so I'll call her around three o'clock again. 3. May I use your phone? 4. Would you mind if I use your phone? 5. How do I get an outside line? 二、打错电话: 1. I'm sorry I have the wrong number. 2. Is this 02-2718-5398? 3. Sorry to have bothered you. 4. I'm sorry. I think I must have dialed the wrong number. 5. Could I check the number? Is it 2211-3344 三、抱歉这么晚打来的说法: 1. I'm sorry to call you so late. 2. I hope I didn't catch you at a bad time. 3. I hope I didn't wake you up so early. 4. I'm sorry to call you so early. 5. I'm sorry to bother you at this hour.
四、有急事时的表达方法: 1. It's urgent. Could I have her mobilephone number? 2. Could you tell me where I can reach her? 3. This is an emergency. I need to get in contact with him right now.
五、若对方不在的说法: 1. It's nothing important. 2. It's nothing urgent. Thank you ,good-bye. 3. I'll call her again. 4. I'll call back later. 5. Please ask Miss Chen to call me back. 6. Could you tell her to call Carol as soon as possible? 7. Ask her to call Carol at home after seven, please. 8. Can I leave a message? 9. Please have her return my call. 10. Could you ask him to call me back?11. Please tell her Carol called. 12. Let me call back later again. Thank you. 13. Please tell him to phone 2233-4455. 六、话答录机: 1.his is a recording. I'm not at home now. Please leave a message after the beep. Thank you. 2This is Carol. Pleae give me a call when you are free. My number is 2244-6688. 七、购商品及询问: 1. I'd like to place an order for your party dress from your catalog. 2. May I order some flowers? 3. How can I pay for this item? 4. I'd like to buy the car on your TV commercial. 5. Please send me your catalogue. 6. Do you have any life Menu Magazine tenin stock? 7. How long will it arrive? 8. The Product you sent to me is not what I ordered. 9. I'm calling about an order I placed a month ago. It hasn't arrived yet. 八、感谢接受别人的礼物或招待后,打电话道谢为最起码的礼貌之一: 1. Thank you for the present. It's just what I wanted. 2. Thank you so much for the homemade cake. 3. I don't know how to thank you for such a beautiful flower. 4. I received your gift. Thank you for the lovely bracelet. 九、听不清楚: 1. Sorry, I didn't catch you. 2. Sorry, I didn't understand. 3. Sorry, I didn't get what you said. 对不起,我没听懂你说的话。 4. I can't hear you very well. 5. I can barely hear you. 6. I'm having trouble hearing you. 7. We have a bad connection. 8. I can't catch what you are saying. 1. Pardon? 十、请对方说慢点的说法: 1. Would you speak more slowly? 2. Could you speak up a little? 3. Would you speak more clearly? 4. Would you explain more for me? 5. Please speak a little louder. 6. Would you slow down, please? 十一、工作活用篇帮忙转分机: 1. may i have extension two-one-one? 2. can i have extension two-one-one, please? 3. may i speak to david, extension tow-one-one? 4. extension two-one-one, please. 5. please connect me with extension two-one-one. 6. could you put me through to the personnel department, please
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